Event Detail

Servant Leadership
Getting Extraordinary Things Done Through Servant Leadership
July 11, 2006
Manhattan Hotel, Jakarta
Sen Senjaya Phd
Leadership and Organizational Behavior Lecturer, Monash University
Manhattan Hotel, Jakarta
Sen Senjaya Phd
Leadership and Organizational Behavior Lecturer, Monash University
WHAT IS SERVANT LEADERSHIP?
It is about servant hood more than leadership
It is an attitude of the heart
It focuses on followers, rather than organizations
It emphasizes ethical and spiritual values
It seeks to make positive differences in others
True greatness, true leadership, is achieved not by reducing men to one's service but in giving oneself in selfless service to them
Servant Leadership
"The servant leader is a servant first..."
It begins with the natural feeling that
one wants to serve, to serve first.
Then conscious choice brings one
to aspire to lead...
The difference manifests itself in the care
taken by the servant - first to make sure
that other people's highest-priority needs
are being served."
Robert K. Greenleaf (1904-1990)
IT'S POSSIBLE TO PRACTICE SERVANT LEADERSHIP IN ORGANIZATION
TDIndustries
The culture of trust is evident in the ownership of the firm by the employees (thirty top managers and the founder's widow own 25% of the stock; lower-level employees own the rest), which explains why the company's 1,273 employees are called partners.
"When people become grounded in servant leadership, trust grows and the foundation for organizational excellence is established" (CEO and Chairman, Jack Lowe, 1998)
Synovus Financial Corporation,
A multi-billion dollar financial services firm
A multi-billion dollar financial services firm
"The heart of the servant-leader brings order, brings meaning to employees. When employees feel order and meaning and that they are a part of a team that stands for something good, that there is a higher calling than just working to get a paycheck, that they are improving mankind, there is an energy level that explodes and great things happen" (Chairman and CEO Jimmy Blanchard in Chappel, 2000:5).
The ServiceMaster
The best service company among the Fortune 500 firms over the past ten years.
The best service company among the Fortune 500 firms over the past ten years.
The real leader is not the "person with the most distinguished title, the highest pay, or the longest tenure...but the role model, the risk taker, the servant; not the person who promotes himself or herself, but the promoter of others" (William Pollard, Chairman, 1997:49-50).
SERVANT LEADERSHIP CAN BE TAUGHT
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Fax: (65) 6248 4501
Email: starperforma@starperforma.com
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